Reach new heights

Master the Genesys Cloud CX platform with our Self-Study Kit focused on API integration. Learn to build, manage, and automate contact center solutions using RESTful APIs. Includes hands-on labs, real-world use cases, and lifetime access to updates. Perfect for developers, architects, and automation engineers.

Free Version

Elevate your contact center expertise with Cisco UCCE and PCCE Video Training, a comprehensive and immersive learning program designed to equip you with the knowledge and skills needed to excel in Cisco Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE) solutions. Whether you're a novice exploring the contact center landscape or a seasoned professional seeking to enhance your proficiency, this training is your key to success.  Our Cisco UCCE and PCCE Video Training offers a carefully crafted curriculum that covers all aspects of UCCE and PCCE, empowering you to confidently deploy, configure, and manage these cutting-edge contact center solutions. From call routing and script creation to agent management and reporting, this training provides a comprehensive understanding of the technologies and methodologies employed in UCCE and PCCE environments.

Price - $1,299 USD /2 Year Subscriptions

Master the Genesys Cloud CX platform with our Self-Study Kit focused on API integration. Learn to build, manage, and automate contact center solutions using RESTful APIs. Includes hands-on labs, real-world use cases, and lifetime access to updates. Perfect for developers, architects, and automation engineers.

Free Version

Elevate your contact center expertise with Cisco UCCE and PCCE Video Training, a comprehensive and immersive learning program designed to equip you with the knowledge and skills needed to excel in Cisco Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE) solutions. Whether you're a novice exploring the contact center landscape or a seasoned professional seeking to enhance your proficiency, this training is your key to success.  Our Cisco UCCE and PCCE Video Training offers a carefully crafted curriculum that covers all aspects of UCCE and PCCE, empowering you to confidently deploy, configure, and manage these cutting-edge contact center solutions. From call routing and script creation to agent management and reporting, this training provides a comprehensive understanding of the technologies and methodologies employed in UCCE and PCCE environments.

Price - $1,299 USD /2 Year Subscriptions